Returns & Exchanges
At Satisfaction Guaranteed, we want you to be completely happy with your purchase. If you are not satisfied for any reason, we offer a hassle-free 30-day return policy for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.